Any problems with your order/purchase ?
At Kelme Nepal online and our official outlets, we offer different options to resolve it :
1. RETURNS POLICY Customers are entitled to a maximum period of 7 working days from delivery of their order/purchase to exchange any products due to wrong size, faults, manufacturing defects. All exchanges and returns will be dealt with via our Official social sites : Facebook/ Instagram or phone call : 9841828780
Kelme Nepal shall under no circumstances accept any exchanges of products used or damaged by customers. After receiving the product to be exchanged, Kelme Nepal shall refund customer for the item's cost less any shipping costs.
Products shoud be in original packaging to apply for return in Kelme Nepal online & in our official outlets.
2. COMPLAINTS: In the event of any complaints regarding a purchase or service offered by Kelme Nepal online & offcial outlets, please get in touch with us at any time using the following contact details:
Social sites : Kelme Nepal official Facebook/Instagram pages Email : firstname.lastname@example.org Phone no : 9841828780